eTail Virtual Summit & Expo 2021

February 23 - 25, 2021

Online (ET)

Tim Murphy, CEO at Branch Basics
Branch Basics Logo

Tim Murphy


CEO
Branch Basics

Check out the incredible speaker line-up to see who will be joining Tim.

Download The Latest Agenda

Day Two – Wednesday, February 24, 2021

Wednesday, February 24th, 2021


12:25 PM KEYNOTE PANEL DISCUSSION: Achieving Unexpected Retail Success In Today’s Shopping Environment

This past year, it’s safe to say all business plans were thrown out the window; but some retailers are experiencing something they never thought possible—explosive success. With certain verticals being essential, and as life environments change, be inspired with new shopping experiences and learn:


  • Lessons from retail businesses that were deemed essential during the Pandemic
  • How to best engage with past and new customers and truly personalize their experience – going above and beyond the ‘standard’ shopping experience
  • Creating a new “inspirational” shopping experience to delight customers and drive loyalty
  • Using new customer data to create highly differentiated experiences 
  • Putting in place the data infrastructure to inform and shape a new ‘ideal’ experience