Tim Murphy

This past year, it’s safe to say all business plans were thrown out the window; but some retailers are experiencing something they never thought possible—explosive success. With certain verticals being essential, and as life environments change, be inspired with new shopping experiences and learn:

• Lessons from retail businesses that were deemed essential during the Pandemic
• How to best engage with past and new customers and truly personalize their experience – going above and beyond the ‘standard’ shopping experience
• Creating a new “inspirational” shopping experience to delight customers and drive loyalty
• Using new customer data to create highly differentiated experiences 
• Putting in place the data infrastructure to inform and shape a new ‘ideal’ experience