Kunal Banerjee | eTail Palm Springs

eTail Palm Springs 2025

February 24 - 27, 2025

JW Marriott Desert Springs, Palm Springs, CA

Kunal Banerjee

Senior Director Product Management- eCommerce Target

Kunal is an eCommerce product management veteran w/ 18+ years of experience in tech sector - he has worked in multiple functional domains (digital store, personalization, CRM & trust) across various businesses (retail, grocery, marketplace, food delivery & healthcare) and markets (US, UK, France, Japan & India). He has led product strategy and development for E2E customer experiences and has deep expertise in using quant data and qual insights to identify gaps in customer offering(s) and drive meaningful change. Kunal also has extensive experience developing & using AI/ML products to deliver personalized & impactful customer experiences. In order to make the impact that he has, Kunal has led global cross-functional teams of product, UX, engineering, data scientists, analytics, marketing, sales, operations, finance etc.

Monday, February 24: The Artificial Intelligence Summit (retailer only)

10:00 AM Keynote Panel: Cracking The Code With AI To Determine What Is Actually Driving Returns

  • Employ AI analytics to track and attribute conversions across various marketing channels and customer touchpoints 
  • Utilize machine learning algorithms to optimize pricing strategies and maximize profit margins based on real-time market data 
  • Implement AI-powered predictive modeling to forecast customer lifetime value and prioritize high-return segments for targeted campaigns 
  • Integrate AI-driven automation to streamline operational efficiencies and reduce costs while enhancing ROI in eCommerce initiatives 

Day One: Tuesday, February 25: Agile eCommerce & Profitable Growth Strategies

4:15 PM Panel: Data Driven Personalization: Creating Relevant Site Content For Each Visitor

  • Utilizing data analytics to understand visitor behavior and preferences in real-time. 
  • Implementing AI-powered algorithms to dynamically personalize website content. 
  • Leveraging user segmentation strategies to deliver targeted messages and promotions. 
  • Optimizing conversion rates through tailored recommendations and personalized shopping experiences. 

Check out the incredible speaker line-up to see who will be joining Kunal.

Download The Latest Agenda