Monday, February 22, 2027: Summit Day
At a time when anything that can be bought online will be, the physical store has to justify its existence on entirely different terms. The retailers winning in-store traffic aren't just selling products — they're creating experiences, communities, and moments that can't be replicated in a browser. This session explores how forward-thinking brands are redesigning their stores as destination experiences and brand media channels that generate loyalty, content, and word-of-mouth far beyond the transaction.
- Designing for the visit, not just the purchase: planning store layouts, activations, and service models around the reasons people actually want to leave their homes
- Creating a content engine through the store: launches, events, demonstrations, and design details to generate organic social content and earned media that extends the store's reach far beyond its four walls
- Measuring a store's true value accurately by accounting for a store's halo effect on digital sales, brand affinity, and customer lifetime value in the surrounding market
Check out the incredible speaker line-up to see who will be joining Chris.
Download The Latest Agenda