Bryce Sammel | eTail Palm Springs

Bryce Sammel

Bryce Sammel

Senior Manager, Customer Experience King Arthur Baking
Bryce Sammel

Wednesday, February 25

5:10 PM Track 6: Fireside Chat: Empowering Associates for Omnichannel Excellence: Elevating Customer Service Across Every Touchpoint

  • Equipping employees with digital and in-store tools to deliver seamless, hybrid customer experiences
  • Leveraging associates as brand ambassadors to add a human touch where it matters most, while strategically integrating automation to enhance efficiency
  • Empowering associates with real-time insights on inventory, supply chain, and customer data to personalize interactions
  • Using communication and workforce management solutions to give staff flexibility and ownership over their roles

Check out the incredible speaker line-up to see who will be joining Bryce.

Download The Latest Agenda