Tuesday, February 24
True personalization is the holy grail of modern retail—a transformative approach that goes beyond basic segmentation to craft deeply individualized customer experiences that resonate on a personal level. Achieving this level of personalization unlocks unparalleled engagement, loyalty, and lifetime value by meeting customers exactly where they are with exactly what they need. During this panel, retail executives reveal breakthrough strategies and technologies that empower retailers to create genuinely unique experiences—turning every interaction into a powerful moment that builds lasting connections and drives growth. Expect to hear about:
- Harnessing AI and unified data to deliver relevant, real-time recommendations and offers
- Moving beyond segmentation to true one-to-one personalization across channels
- Balancing privacy and personalization by building trust and respecting customer preferences
- Optimizing personalization strategies using customer feedback and behavioral insights
Check out the incredible speaker line-up to see who will be joining Jordan.
Download The Latest Agenda