Many transformation efforts are declared complete the moment a new tool goes live, only to stall months later when teams quietly revert to their old ways of working. Lasting change depends less on the technology itself and more on reshaping the workflows, habits, and incentives that determine how people actually do their jobs. During this session, our panelists will explore how to move from launching tools to redesigning how work gets done, equip change leaders to turn strategy into concrete behavior shifts, build feedback loops that let teams surface friction and co-create solutions, and measure success through adoption, performance, and culture metrics. 

• Shifting from "launching tools" to redesigning workflows, habits, and incentives 
• Equipping change leaders to translate strategy into concrete behavior shifts 
• Building feedback loops so teams can surface friction and co‑create solutions 
• Measuring transformation success with adoption, performance, and culture metrics