Bob Hoyler | eTail Palm Springs

Bob Hoyler

Bob Hoyler

Global Insights Manager, Retail Euromonitor
Bob Hoyler

Wednesday, February 24, 2027

12:00 PM Industry Trends Keynote: When the Middle Disappears: Rethinking Pricing, Retention, and Channel Mix for the K-Shaped Economy

  • Identifying where your current customers sit on the K-curve and what that means for retention investment 
  • Repricing and repositioning without losing the customers who define your brand 
  • Designing promotional strategy that holds margin with the top tier without alienating the value-conscious segment 
  • Reading early signals that your customer mix is shifting before it shows up in revenue 

Check out the incredible speaker line-up to see who will be joining Bob.

Download The Latest Agenda