Monday, February 23: Loyalty Summit
- Discovering how advanced personalization at scale—powered by CRM data and AI—enables retailers to deliver highly relevant recommendations
- Exploring the integration of digital tools, such as mobile apps and AR, to create seamless, interactive clienteling experiences
- Understanding the importance of blending online convenience with in-store exclusivity to offer a unified, “phygital” customer journey
- Emphasizing the enduring value of authentic human connection, with sales associates using technology to foster trust, emotional engagement, and personalized service
Check out the incredible speaker line-up to see who will be joining Seth.
Download The Latest Agenda