eTail Virtual Summit & Expo 2021

February 23 - 25, 2021

Online (ET)

Cathy Lewenberg, COO at Drizly
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Cathy Lewenberg


Check out the incredible speaker line-up to see who will be joining Cathy.

Download The Latest Agenda

Day Two – Wednesday, February 24, 2021

Wednesday, February 24th, 2021

12:25 PM KEYNOTE PANEL DISCUSSION: Achieving Unexpected Retail Success In Today’s Shopping Environment

This past year, it’s safe to say all business plans were thrown out the window; but some retailers are experiencing something they never thought possible—explosive success. With certain verticals being essential, and as life environments change, be inspired with new shopping experiences and learn:

  • Lessons from retail businesses that were deemed essential during the Pandemic
  • How to best engage with past and new customers and truly personalize their experience – going above and beyond the ‘standard’ shopping experience
  • Creating a new “inspirational” shopping experience to delight customers and drive loyalty
  • Using new customer data to create highly differentiated experiences 
  • Putting in place the data infrastructure to inform and shape a new ‘ideal’ experience