eTail West 2019

February 19 - 22, 2019

JW Marriott, Palm Springs, CA

1.888.482.6012

Stacy Carpenter


Director of Customer Experience
TOMS


5:00 PM Cocktails & Conversations (Retailer Only): Connect With Retail Peers From Similar Sized Organizations

Grab a cold beer or a glass of wine and join your new peers at informal conversations organized by online revenue. Kick off the evening right by meeting people with similar challenges and walk away with new ideas to take back to your office.

0-25 Million in online revenues 
Zach Zelner, CEO, PupSocks

25-100 Million in online revenues
Ted Baker, CEO, QALO

100-500 Million in online revenues
Stacy Carpenter, Director of Customer Experience, TOMS

500 Million+ in online revenues
Monica Deretich, VP, Marketing & CRM, JustFab


5:00 PM Cocktails & Conversations (Retailer Only): Connect With Retail Peers From Similar Sized Organizations

Grab a cold beer or a glass of wine and join your new peers at informal conversations organized by online revenue. Kick off the evening right by meeting people with similar challenges and walk away with new ideas to take back to your office.

1. 0-25 Million in online revenues 
Zach Zelner, CEO, PupSocks

2. 25 – 100 Million in online revenues
Ted Baker, CEO, QALO

3. 100 – 500 Million in online revenues
Stacy Carpenter, Director of Customer Experience, TOMS

4. 500 Million+ in online revenues
Monica Deretich, VP, Marketing & CRM, JustFab


5:00 PM Cocktails & Conversations (Retailers-Only): Connect With Retail Peers From Similar Sized Organizations

Grab a cold beer or a glass of wine and join your new peers at informal conversations organized by online revenue. Kick off the evening right by meeting people with similar challenges and walk away with new ideas to take back to your office.

1. 0-25 Million in online revenues 
Zach Zelner, CEO, PupSocks

2. 25 – 100 Million in online revenues
Ted Baker, CEO, QALO

3. 100 – 500 Million in online revenues
Stacy Carpenter, Director of Customer Experience, TOMS

4. 500 Million+ in online revenues
Monica Deretich, VP, Marketing & CRM, JustFab


12:10 PM Keynote Panel Remix: The UX Strategies That Are Driving Your Customers To Buy

With customer expectations at an all time high, how can you ensure that your site providing a smooth and seamless experience at every visit? This diverse group of panelists will walk you through their approach to UX and the strategies for success. Discuss:

• Which tools people are using to make the process faster, easier, cheaper
• Tips for building your UX roadmap and getting buy-in 
• Fostering a culture of experimentation in response to customer and tech trends
• A look at the quick wins that have led to conversions


5:00 PM Cocktails & Conversations (Retailers-Only): Connect With Retail Peers From Similar Sized Organizations

Grab a cold beer or a glass of wine and join your new peers at informal conversations organized by online revenue. Kick off the evening right by meeting people with similar challenges and walk away with new ideas to take back to your office.

0-25 Million in online revenues 
Zach Zelner, CEO, PupSocks

25-100 Million in online revenues
Ted Baker, CEO, QALO

100-500 Million in online revenues
Stacy Carpenter, Director of Customer Experience, TOMS

500 Million+ in online revenues
Monica Deretich, VP, Marketing & CRM, JustFab



Check out the incredible speaker line-up to see who will be joining Stacy.

Download The Latest Agenda