eTail West 2020

February 24 - 27, 2020

JW Marriott, Palm Springs, CA

Better Customer Service Starts With Better Communication

Call us, email us, tweet at us! At eTail, we pride ourselves on our event expertise and customer service. Where other conference companies outsource staff, we ensure that the people you deal with are kept consistant from emails to face to face at the event. We create the event, and we’ll deliver it for you!

Say Hi To Your Team!

Lori Hawthorne

eTail Divisional Director

Phone: 646-200-7457

Her passion is baking – pies, cakes, you name it. Lori creates the overall event strategy, content, speakers, programming...and you'll likely find her at the conference running around like a crazy person.

Contact Lori

Megan Kessler

eTail Program Director

Phone: 212-885-2787

A creative project manager and detail-oriented professional, Megan specializes in omni-channel market research to build robust conferences for both eTail East and West. From program writing to onsite execution, she enjoys collaborating with speakers for their insightful presentations and meeting as many attendees as possible. Often asked how she keeps up her infectious energy up onsite, Megan credits yoga, jamming to Beyoncé, and entertaining her boys (toddler son and husband).

Contact Megan

Gaianti Raj

Senior Marketing Manager

Phone: 646-200-7446

Gaianti started working at WBR straight out of college - it's been 12 years and she’s still going strong. Gaianti handles all media partnerships and ensures the marketing team stay sane.

Contact Gaianti

Matthias Clock

Marketing, Social Media & Content Manager


Moved to NYC from the west coast and brought a taste for great content with him. During the day, Matthias cooks up insightful articles, reports, and social chatter. At night, you can find him dancing tango, playing piano, or enjoying a glass of scotch.

Contact Matthias

Amir Sebahat

Marketing Director

Phone: 646-200-7462

He’s from London, UK, but don’t hold that against him. Aside from trying to make sure that everyone understands his accent, Amir’s day is spent driving the Marketing team forward.

Contact Amir

Michelle Millard

Sponsorship Director

Phone: 415-525-3737

Now living in San Francisco, Michelle has been selling the WBR eCommerce Portfolio for 13 years and stays super busy with her two young daughters. Michelle looks after the Sponsorship and Exhibition sales.

Contact Michelle

Chet Silverman

Sponsorship Sales Manager

Phone: 1-646-200-7478

From Brooklyn, NY, never met a steak he didn’t like. Chet looks after the Sponsorship and Exhibition sales.

Contact Chet

Steven Peters

Head of Attendee Registrations

Phone: 1-416-597-4782

Behind every great show there is a person, and this Canuck is the person calling and emailing you.

Contact Steven

Tara Tripp

Retailer Registration Manager

Phone: 1-646-200-7532

From Long Island NY and sounds every bit of it. Tara handles all retailer registrations for eTail.

Contact Tara

Meghan Unger

Head of Meeting Planning

Phone: 646-200-7498

Yoga. Skiing. Just recently learnt how to surf. Oh and she's been working for WBR for 10 years! From AV, the sessions, electricity, water to the games, Meghan organizes and makes sure everything runs well on-site.

Contact Meghan

Cheryl Porter

Meeting Planner

Phone: 646-200-7832

A high school softball state champ, Cheryl is the sporty one out of the team. She loves the Giants and the Yankees, as well as a good glass of wine. Cheryl ensures that everything runs smooth on the day

Contact Cheryl

Delnaz Bhopti

Head of Customer Service

Originally from India, now living in New York and loves to hike around the world. Delnaz (‘Del’) manages the Customer Service team and makes sure all your questions and inquiries get answered.

Contact Delnaz

Michael Braunstein

WBR Insights Team Leader

Phone: (646) 502-3233

Full of useless knowledge on all things sports and 80s music, a fan of casinos and the fastest half marathoner on the Insights team. Mike handles all of our eTail content marketing and demand generation opportunities beyond the physical event.

Contact Michael