Bhavik Gandecha

Senior Director, Solutions Consulting Dscout

Bhavik Gandecha is the Senior Director of Solutions Consulting at Dscout. He brings deep experience from Bazaarvoice, where he helped customers deploy solutions that elevated the voice of the customer through ratings, reviews, and feedback at scale. Now at Dscout, Bhavik helps organizations embed human-centric data into their decision-making. He leads a team of trusted solutions experts, working with top brands including Macy’s, Best Buy, Sephora, and Nike to build scalable user-feedback programs and turn insight into action.

Tuesday, February 24

3:50 PM EXPO: Innovation Theater 5: From Clicks to Clarity: Seeing the Shopper’s Real Journey

Still relying on heat maps, click data, and surveys to evaluate your website? Guessing what the visitor is actually thinking when they’re clicking haphazardly or abandoning their cart? In the dark about what buyers do outside your own website?

Dscout is here to change that.

Real-time Intercepts let you engage people when they’re organically searching or shopping on any site.
See what they did before and after with journey mapping that extends beyond your site.
Ask shoppers to share their screen, talk out loud, and more—right then and there.

Surveys can’t do that. Dscout can. With 15 years of UX research experience, Dscout is the platform that lets you get real, in-the-moment insights, not just data points

Check out the incredible speaker line-up to see who will be joining Bhavik.

Download The Latest Agenda