Support Services Group is an Outsource Solutions company founded in 1981. Across our four contact center locations in the U.S. and Canada we provide various types of Consumer Support, including: Ecommerce and Retail Support, RMA Management, Technical Support, Help Desk Services, Customer Service, Restaurant and Automotive Customer Service, Utility Support, B2B/B2C Sales, Sales Support, Chat Support, Email Support, Knowledgebase Management, and more.
Support Services Group offers a tailored, integrated support system for our clients' diverse support needs. We realize that every client is unique and our superior implementation methodology allows Support Services Group to be flexible and adapt to each client's individual systems, processes, and procedures. Our open architecture allows us to adopt and integrate our clients business technology and processes leveraging their existing infrastructure investments and creating a flexible customizable platform that enables rapid scalability. We've built a world-class platform of tools & technology around the evolving needs of our clients & their programs.
For small to mid-size operations, where it's key to find a North America delivery partner who can deliver a complete solution set of people, process, & technology...Support Services Group is ideally suited. Not only are we protectors of your brand & your customer experience, we also take pride in working to improve your bottom line.