February 23 - 25, 2021
Infobip is a global cloud communications platform that enables businesses to build connected customer experiences across all stages of the customer journey at scale, with easy and contextualized interactions over customers’ preferred channels.
Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication, security, and contact center solutions help clients and partners overcome the complexity of consumer communications, grow their business, and increase loyalty– all in a fast, secure and reliable way.
Key Services/Areas of Specialization
Infobip is a global leader in omnichannel communication powering a broad range of messaging channels, tools, and solutions for advanced:
1. Customer engagement and experience
2. Authentication and security
3. Support and retention
Infobip offers the following solutions:
• Chat Apps (WhatsApp, Facebook Messenger, Viber, amongst others)
• Voice • Mobile App Messaging
• Conversations (Contact Center in the Cloud)
• Answers (Chatbots)
• Moments (Marketing Automation tool)