Aircall is an AI-powered cloud communication platform built for modern retail and eCommerce teams that rely on fast, personalized customer conversations. Aircall connects voice with your CRM, helpdesk and eCommerce tools, giving sales and support teams full customer context on every call. With AI-driven call routing, conversation insights, live agent coaching, AI Voice Agent support for handling inbound inquiries and more, retail teams can manage high call volumes more efficiently, improve performance and deliver consistent customer experiences. Trusted by 22,000 of brands worldwide, Aircall helps retail organizations scale conversations without losing the human touch, turning every interaction into an opportunity to drive loyalty and revenue.