Ada

As the market leader in Automated Customer Experience (ACX), Ada personalizes engagement across the customer journey by putting the power of AI in the hands of the people who know your business best. Ada makes it simple for non-technical teams to build an automated, enterprise-class chatbot platform that saves time, reduces costs, and enhances engagement. Ada does much more than respond to FAQs – it solves more than 70% of customer inquiries with powerful automation that frees live agents to handle the most mission critical interactions.