• Learning to define clear AI project objectives and align them with business goals
• Understanding the importance of continuous performance monitoring and real-time ROI assessment
• Discovering how to measure both hard ROI and soft ROI
• Exploring best practices for balancing initial investment, ongoing maintenance costs, and scalability challenges

Join three cutting edge solution providers as they each give a ten-minute demo highlighting their AI specific technology.

1. Vercel

2. Vercel

3. Real-World AI: How Leading Brands Automate the Entire Customer Journey

Tired of hearing “AI is the future” without seeing it actually do anything? In this live demo, we will show how Solvea’s AI Resolution Engine helps global brands like Anker and Dreame automate the entire customer journey, from pre-sale questions to post-sale resolutions, while keeping the human touch.

Watch AI agents that do more than chat...they think. You will see how they understand intent, deliver instant resolutions, and create measurable business impact that makes CFOs smile.

Audience Learning Objectives:

• Understand how AI supports different stages of the customer journey
• Learn how leading brands use Solvea to improve customer experience and reduce costs
• See how AI agents handle complex scenarios with instant accuracy
• Learn how brands develop a scalable AI framework tailored to specific operational needs

Steven Yang, Co-Founder & CEO, Solvea

In a landscape overflowing with AI promises, it’s getting harder to tell what’s hype and what actually drives results for retailers. This session cuts through the noise to focus on four high-impact use cases you can operationalize right now—from automating product content and CRM marketing to delivering hyper-personalized on-site experiences and accelerating product design. Walk away with practical frameworks and examples that show how to move from AI curiosity to measurable results across your retail organization.

• Powering CRM marketing through AI-driven segmentation, predictive insights, and personalized journey orchestration
• Automating content creation, including product descriptions, product imagery, and marketing assets
• Accelerating product design and development by using generative AI to create multiple design iterations
• Delivering hyper-personalized on-site experiences through Universal Discovery via AI–powered recommendations and adaptive search

• Learning strategies to build employee trust and enthusiasm for AI adoption
• Discovering effective training programs and resources
• Understanding how to address common fears and resistance
• Exploring change management best practices