A laid-back space where retailers can bring their biggest challenges and brainstorm solutions with others who get it. It’s all about open conversations, sharing ideas, and helping each other tackle problems together.

1. Community-Led Growth: When Your Customers Become Your Channel

Jordan Neri, Senior Brand Lead, Sunday

2. Topic TBD

Jocelyn Tsai, VP, Digital Experience, iHerb

3. Scaling Local SEO: Strategies for Multi-Location Brands in an AI-Driven Search Landscape

Jess Sanchez, SEO Manager, The Kroger Co.

4. Leveraging Relationships for Retail Media Success

Andrene Dos Anjos, Digital Commerce Manager, Wonderbrands

5. Beyond Chatbots: Innovative Tools and Trends Elevating Customer Support

Stephanie Abramovici, Senior Manager, CX, OUAI

6. Data Speaks the Loudest: Leveraging First Party Data & Insights to Elevate the CX Function

7. Supercharging Your Reach with High-Value Content Marketing and Forward-Worthy Newsletters

8. Invasion of the Crawlers: Preparing Your Websites for Bot Traffic