A laid-back space where retailers can bring their biggest challenges and brainstorm solutions with others who get it. It’s all about open conversations, sharing ideas, and helping each other tackle problems together.

1. Bridging the Gap: Exploring High Touch eCommerce Experiences that Drive Sales & Maintain Brand Heritage

Angela Lane, Senior Manager, eCommerce, Omega

2. Creating Value for Budget-Conscious Shoppers Across Every Stage of the Journey

Jocelyn Tsai, VP, Digital Experience, iHerb

3. A 360 View of Your Customer: Powering Omnichannel Success with Unified Data

Sarah Levinger, Customer Behavior Strategist

4. Beyond Chatbots: Innovative Tools and Trends Elevating Customer Support

Stephanie Abramovici, Senior Manager, CX, OUAI

5. Leveraging Relationships for Retail Media Success

Andrene Dos Anjos, Digital Commerce Manager, Wonderbrands

6. Rethinking Marketing Budgets to Reinvest in the Power of Earned

Nathalie Banker, Head of US Communications, No7 Beauty Company

7. Your Tech Roadmap to Boost ROI Quickly

Jim Wendt, Director of Sales and Marketing, Innovative Beverage Concepts

8. Who Owns the Customer Now: Brands, Platforms, or Algorithms?

Marisa Farnsworth, Senior Director, eCommerce & Marketing, PB5star