Ruchika Julapalli | eTail Palm Springs

eTail Palm Springs 2025

February 24 - 27, 2025

JW Marriott Desert Springs, Palm Springs, CA

Ruchika Julapalli

VP, Digital Experience J.Crew & Madewell

Ruchika Julapalli is a seasoned product leader with deep expertise in e-commerce, digital technology, and retail innovation. As the VP of Digital Experience at J.Crew & Madewell, she is responsible for shaping the company’s digital product strategy, driving innovation, and enhancing the customer experience across all digital channels.

With a proven track record at companies such as Everlane, PayPal, and Accenture, Ruchika has successfully led large-scale product initiatives, optimized commerce ecosystems, and built high-performing teams. Her strategic mindset and ability to navigate complex business challenges have positioned her as a key driver of growth and transformation in the industry.

In addition to her leadership roles, Ruchika has founded and scaled successful SaaS companies, further demonstrating her expertise in product development and commerce technology. She is also an active advisor and investor, helping organizations navigate the evolving retail landscape and leverage emerging technologies to create competitive advantages.

Committed to delivering impactful digital experiences, Ruchika combines a customer-centric approach with data-driven decision-making to build innovative solutions that enhance business performance and drive long-term value.

Monday, February 24: The Future Customer Journey Summit (retailer only)

3:45 PM Customer Journey: Client Case Study by Obsess: Immersive Experiences for J.Crew

The immersive technology market is projected to reach almost $1 trillion in the next 5 years. Consumer expectation today demands a brand's digital presence to be an interactive multi-dimensional experience. In this session, Obsess, an immersive experience platform, will showcase how J.Crew has created a series of unique and memorable virtual experiences. Ruchika Julapalli, VP of Digital Experience for J.Crew & Madewell, will discuss her insights and learnings about the immersive space.

Day One: Tuesday, February 25: Agile eCommerce & Profitable Growth Strategies

Check out the incredible speaker line-up to see who will be joining Ruchika.

Download The Latest Agenda