Nick Stuart

Retail Consulting Leader RSM US LLP

Nick Stuart is a consulting leader with over 15 years of experience driving technology transformations for retail, apparel, and consumer goods brands. As a Director at RSM US LLP, he leads the Retail and Restaurant Consulting practice, delivering innovative solutions to optimize operations and improve profitability.

Nick specializes in ERP, ecommerce, point-of-sale (POS), warehouse management (WMS), electronic data interchange (EDI), and artificial intelligence (AI) platforms. He has led large-scale technology projects for globally recognized brands, driving operational efficiency and rapid ROI. His expertise in supply chain, digital commerce, and data-driven decision-making helps clients modernize their systems to meet evolving business needs.

A senior analyst in RSM’s Industry Eminence Program, Nick provides insights on trends impacting retail and consumer goods, including workforce automation, cost management, and digital transformation strategies. His advisory work focuses on helping clients navigate challenges such as rising labor costs, margin pressures, and the need for smarter investment in technology.

Monday, February 24: The Artificial Intelligence Summit (retailer only)

9:45 AM Chairperson's Opening Remarks

12:45 PM Keynote Fireside: Taking Customer Engagement To The Next Level With AI Powered Chat Bots

Learn how AI-powered chatbots are revolutionizing customer engagement by delivering personalized, real-time interactions at scale. Dan Kaparski will share insights on integrating AI technology to enhance customer experience, boost conversions, and streamline service.

Deploying AI-powered chatbots to provide instant, personalized customer support 24/7
Utilizing machine learning to continuously improve chatbot interactions based on customer behavior and feedback
Integrating natural language understanding to deliver more human-like conversations and accurate responses
Enhancing customer satisfaction and retention through proactive engagement and seamless problem-solving capabilities

2:45 PM Fireside Chat: Incorporating Gen AI into Content Production

Utilizing generative AI to automate content creation processes and scale production.
Enhancing content personalization using AI insights to cater to diverse audience preferences.
Implementing AI-driven tools for real-time content adaptation based on user interactions.
Leveraging AI-generated insights to optimize content strategy and maximize engagement metrics.

Check out the incredible speaker line-up to see who will be joining Nick.

Download The Latest Agenda