Jonathan Huff
Senior Director, Product Management Fabletics
Tuesday, February 24
2:35 PM Track 5: Case Study: Designing AI-Powered UX for a Streamlined Customer Journey
At Fabletics, Caleb McClain and Jon Huff know that AI, when done right, can elevate the user experience to new heights. In this session, they will present their work on how AI is enabling more personalized customer experiences.
- Transforming customer touchpoints into personalized journeys that anticipate needs, build loyalty, and drive deeper emotional engagement
- Learn how leveraging predictive analytics and behavioral data for more responsive designs and seamless interactions
- Balancing automation with authenticity by leveraging technology to enhance the human moments that define meaningful customer experiences
Check out the incredible speaker line-up to see who will be joining Jonathan.
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