Jared Snelson | eTail Palm Springs

Wednesday, February 25

4:10 PM EXPO: Innovation Theater 13: Beyond the Transaction: From Store Associates to AI Empowered Experience Architects

In today's competitive retail landscape, store associates are expected to be personal shoppers, brand ambassadors, and technology experts—all while using disparate solutions with different looks and feels. It's time for a better way. In this session, Jumpmind will share the strategic thinking behind their approach to enhance the customer engagement by empowering store associates with real-time, meaningful, and relevant customer data to elevate the customer experience.

Learn how Jumpmind is leveraging AI to provide store associates with contextual customer data and tools to deliver highly personalized, high-value, and memorable shopping moments. Without complexity.
Discover how Engage, Jumpmind’s built for purpose clienteling solution, consolidates customer preferences, appointment scheduling, and loyalty data into one intuitive interface—eliminating the need to toggle between multiple systems, UI’s, and flows to deliver a unified associate experience which in return will deliver an exceptional customer experience.
Introducing The Composable UI. A fully re-architected UI that delivers greater flexibility to the presentation layer, allowing retailers to customize the look and feel, embed and leverage digital assets, all while driving agility to deliver greater capabilities to respond to the fast paced changing needs of the business and customers.