February 24 - 27, 2020
JW Marriott, Palm Springs, CA
Day 1: eCommerce And Omnichannel Growth Drivers
Tuesday, February 25th, 2020
2:55 PM Panel Discussion: The Merging Of Online & Offline To Deliver The Optimal Customer Experience
- How can you continuously keep the two channels connected and working together?
- How are you using physical space in a new way with eCommerce? How are stores tying into web, apps, etc. because your guest is everywhere?
- With shopping shifting to online, what role does the store play now?
- How is this experience becoming more seamless?
- Ideas for connecting stores to eCommerce in an intuitive way (signage?)
- How are you using your online channels (app/online) to tell the world about your stores?