eTail Palm Springs 2020
February 24 - 27, 2020
JW Marriott, Palm Springs, CA


Harsh Acharya
VP, Buyer Experience
Dell Digital
Check out the incredible speaker line-up to see who will be joining Harsh.
Download The Latest AgendaDay 1: eCommerce And Omnichannel Growth Drivers
Tuesday, February 25th, 2020
11:50 AM Keynote Panel Discussion: Keys To Retail Success: How Customer Experience And Convenience Are Winning in eCommerce
Today’s busy customers are all about convenience and there’s a race to meet and exceed their ever increasing expectations. What are eCommerce must-haves to satisfy convenience demands without sacrificing engagement and your brand values? C-Level execs and VP's from some of the world’s largest retailers - Walmart and Dell, as well as leading tech companies like Signifyd - will share their thoughts around:
- Continuously evolving and pushing your marketing approach to engage customers online
Evaluating what type of tech and experiences today’s customers expect
- Establishing internal core values focused on the innovation and integrity that customers demand
Effectively communicating those core values to your customers digitally
- Never stop delighting: Building loyalty perks and shipping conveniences that make your brand completely accessible