eTail Palm Springs 2020

February 24 - 27, 2020

JW Marriott, Palm Springs, CA

Harsh Acharya, VP, Buyer Experience at Dell Digital
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Harsh Acharya

VP, Buyer Experience
Dell Digital

Check out the incredible speaker line-up to see who will be joining Harsh.

Download The Latest Agenda

Day 1: eCommerce And Omnichannel Growth Drivers

Tuesday, February 25th, 2020

12:10 PM Keynote Panel Discussion: Keys To Retail Success: How Customer Experience And Convenience Are Winning in eCommerce

Today’s busy customers are all about convenience and there’s a race to meet and exceed their ever increasing expectations. What are eCommerce must-haves to satisfy convenience demands without sacrificing engagement and your brand values? C-Level execs and VP's from some of the world’s largest retailers - Walmart and Dell, as well as leading tech companies like Signifyd - will share their thoughts around:

  • Continuously evolving and pushing your marketing approach to engage customers online
  • Evaluating what type of tech and experiences today’s customers expect
  • Establishing internal core values focused on the innovation and integrity that customers demand
  • Effectively communicating those core values to your customers digitally
  • Never stop delighting: Building loyalty perks and shipping conveniences that make your brand completely accessible