Eddie Lee

Account Executive Coveo

As an Enterprise Account Executive at Coveo, I leverage my 11+ years of experience in the retail industry and my expertise in AI applications to deliver innovative solutions that enhance customer experience and drive business growth. I have a proven track record of building strong relationships with clients and partners, identifying their needs, and providing tailored solutions that meet their expectations.

I am passionate about staying ahead of the curve in the rapidly evolving field of AI and its applications. I hold several certifications from IBM, including Business and Industry Insight, Consumer Products Insights & Solutions (Gold), and Watson Assistant Sales Foundation. These certifications demonstrate my commitment to continuous learning and my ability to apply cutting-edge technologies to real-world problems. My goal is to help organizations harness the power of AI to create value for their customers and stakeholders.

Day One: Tuesday, February 25: Agile eCommerce & Profitable Growth Strategies

4:45 PM Track 2: Fireside Chat: GenAI is reshaping shopper behavior —Are You Ready?

GenAI is reshaping shopper behavior, just as Google once conditioned expectations around search. What are some of the key considerations for retailers.

Transforming Your Search Box into an ‘Intent Box’: Making it seamless for shoppers to connect to relevant products or advice in real time.

Guiding with credibility: Smartly grounding GenAI-powered advice in your expert branded content that aligns with your unique product catalog selection.

Streamlining the path to purchase: Building a customer-centric UX that enhances engagement and drives key KPIs.

Check out the incredible speaker line-up to see who will be joining Eddie.

Download The Latest Agenda