David Xu is the Director of Analytics at TeePublic.com, a leading e-commerce platform that empowers artists to monetize their art through printed goods. With over 14 years of experience in data analytics and data science across industries such as operations, marketing, gaming, and digital products, David is passionate about driving a data-first culture. He specializes in making data accessible, fostering shared ownership among stakeholders, and applying advanced analytics and machine learning to solve business challenges. David is also adept at optimizing data pipelines and ensuring data quality to enable impactful decision-making. He holds a graduate degree in Applied Economics and Finance from the University of California, Santa Cruz
Monday, February 23: Summit Day
4:00 PM Customer Journey: Panel: Tackling Top Delivery & Fulfillment Challenges
As consumer expectations for fast, reliable delivery continue to rise, retailers face mounting pressure to overcome complex fulfillment challenges. From managing last-mile logistics to optimizing inventory and shipping costs, getting delivery right is critical to customer satisfaction and loyalty. During this panel, industry experts share actionable solutions and best practices to tackle the toughest delivery and fulfillment obstacles, helping retail brands streamline operations and exceed shopper expectations. They will discuss:
- Using real time data and insights to enhance and prioritize decision making
- Determining whether or not to promote when demand is outpacing supply but key promotional events are upcoming
- Keeping your inventory fresh and ensuring out of stock products don’t dominate a consumer’s experience
- Steps for keeping consumers engaged and finding alternate products to purchase
- Reviewing lessons learned and mistakes to avoid
Check out the incredible speaker line-up to see who will be joining David.
Download The Latest Agenda