Monday, February 23: Summit Day
Omnichannel buying behaviors are evolving faster than ever, challenging retailers to meet customers wherever and however they choose to shop. With shoppers moving seamlessly across physical stores, online platforms, and social channels, brands must adapt to deliver consistent, frictionless experiences at every touchpoint. In this keynote panel, industry leaders discuss strategies for evolving retail operations and marketing to keep pace with changing omnichannel patterns and capture growth opportunities across all channels. Panelists will cover:
- Analyzing how shoppers now use multiple digital and physical touchpoints before making a purchas
- Leveraging mobile-first strategies, including one-click checkout, AR features, and location-based offers
- Adopting AI-powered personalization and real-time data to deliver hyper-targeted recommendations and consistent brand experiences
- Embracing innovations like click-and-collect, same-day delivery, and immersive in-store technologies
Thursday, February 26
Going green isn’t just good for the planet—it’s a goldmine for eCommerce growth. Today’s shoppers want sustainable choices that don’t sacrifice style or convenience, and brands that deliver win big.
During this panel, eco-savvy leaders will be ready to share how sustainability can drive profits, build brand love, and create a brighter future for business and the planet. Expect to hear about:
- Becoming an effective change agent for the company’s sustainability agenda
- Approaching sustainability holistically and scaling it slowly
- Incorporating environmental concerns into business practices
- Making sustainability part of the brand experience for your customers
Check out the incredible speaker line-up to see who will be joining David.
Download The Latest Agenda