Dan Kaparski | eTail Palm Springs

eTail Palm Springs 2025

February 24 - 27, 2025

JW Marriott Desert Springs, Palm Springs, CA

Dan Kaparski

Director of Digital Product Archipelago Companies

Dan is data-oriented technology leader with 15 years of experience in Digital Product management and technology leadership. He drives operational excellence and strategic growth through digital transformation, process automation and collaborative partnerships. Dan is currently the Head of Digital at Archipelago Companies, the owner and operating company of lifestyle consumer brands: OluKai, melin, Roark and Kaenon. He was previously at Boardriders, where he streamlined the omnichannel experience for their seven retail brands across three continents. He developed his portfolio of technical experience as a consultant in Fintech, building unified web and app-based experiences for Fortune 500 companies. Dan speaks to his obsession for generating organizational efficiencies through digital evolution and process optimization. He has embraced the AI revolution by piloting several platforms with his brands that has yielded exponential revenue growth and operational efficiency.

Monday, February 24: The Artificial Intelligence Summit (retailer only)

12:45 PM Keynote Fireside: Taking Customer Engagement To The Next Level With AI Powered Chat Bots

  • Deploying AI-powered chatbots to provide instant, personalized customer support 24/7 
  • Utilizing machine learning to continuously improve chatbot interactions based on customer behavior and feedback 
  • Integrating natural language understanding to deliver more human-like conversations and accurate responses 
  • Enhancing customer satisfaction and retention through proactive engagement and seamless problem-solving capabilities 

Check out the incredible speaker line-up to see who will be joining Dan.

Download The Latest Agenda