Christine Diaz | eTail Palm Springs

Christine Diaz

Christine Diaz

Director, Lifecycle Marketing & Loyalty Wantable
Christine Diaz
Christine has 19 years of expertise across Marketing, eCommerce, CRM, Loyalty, Digital Media, Growth initiatives, Product Management, Privacy, Enterprise Business Intelligence and Analytics. At Wantable, she leads lifecycle marketing, overall customer retention, loyalty strategy and execution. Christine led Wantable's launch of their first-ever loyalty program, MyWantable Rewards™ and has grown loyalty programs at Crate&Barrel and Bartesian as well.

Monday, February 23: Summit Day

4:05 PM Loyalty: Panel Discussion: The Loyalty Shift: Engaging Today’s Customers Through Unique Experiences

Consumer expectations are rapidly evolving, pushing retailers to rethink loyalty beyond points and discounts to truly meaningful experiences. As competition intensifies, brands must find new ways to connect, surprise, and delight customers in ways that foster lasting engagement. In this session, loyalty experts share innovative strategies for creating unique, personalized experiences that deepen customer relationships, boost retention, and drive long-term value, which they are achieving through: 
  • Tailoring experiential rewards for your customers based on their interests
  • Weaving these offerings into your existing loyalty programs or building something new
  • Building further brand love with exclusive access to these experiences
  • Capitalizing on the social aspect of these experiences to gather UGC for social posts

Check out the incredible speaker line-up to see who will be joining Christine.

Download The Latest Agenda