eTail West 2019

February 19 - 22, 2019

JW Marriott, Palm Springs, CA


Chris Homer

Co-Founder & CTO

9:15 AM Keynote: Obsessing Over CX With Machine Learning (And A Great Engineering Culture)

Chris Homer and his team strive to understand what their customers are actually experiencing—so much that they have designed multiple ML models that drive personalization of the shopping experience both on site and off (email, push, etc.). Discover Chris’ process to leverage ThredUp’s data to supercharge the conversion funnel:
• Turning powerful data into action for top ML digital interactions  
• Where in the purchase funnel to push accurate content, on the right channel
• The KPIs the team established to benchmark progress

Check out the incredible speaker line-up to see who will be joining Chris.

Download The Latest Agenda