Caleb McClain | eTail Palm Springs

Caleb McClain

Caleb McClain

Sr. Director, Product Management & UX Fabletics
Caleb McClain
Caleb McClain is the Senior Director of Product Management and UX at Fabletics, where he leads the company’s digital product strategy across web, mobile, and retail experiences. With over a decade of experience in product leadership, he has built and scaled high-performing product and design teams that bridge customer insight with business impact. At Fabletics, Caleb oversees initiatives spanning platform modernization, app innovation, loyalty, and in-store technology—driving measurable growth in conversion, engagement, and brand affinity. He is passionate about creating empowered teams and crafting digital experiences that blend data, storytelling, and design to deliver meaningful results.

Tuesday, February 24

2:35 PM Track 5: Case Study: Designing AI-Powered UX for a Streamlined Customer Journey

At Fabletics, Caleb McClain and Jon Huff know that AI, when done right, can elevate the user experience to new heights. In this session, they will present their work on how AI is enabling more personalized customer experiences.
  • Transforming customer touchpoints into personalized journeys that anticipate needs, build loyalty, and drive deeper emotional engagement
  • Learn how leveraging predictive analytics and behavioral data for more responsive designs and seamless interactions
  • Balancing automation with authenticity by leveraging technology to enhance the human moments that define meaningful customer experiences

Check out the incredible speaker line-up to see who will be joining Caleb.

Download The Latest Agenda