Andrew Chan

Co-Founder & CMO AfterShip

Andrew Chan is the Co-Founder & CPO at AfterShip, a leading post-purchase platform for retailers. With years of experience in SaaS, retail, consulting, PR, and marketing, Andrew currently leads AfterShip’s product, sales, and marketing teams. Andrew has been instrumental in AfterShip’s success. He grew the company from 2 to 450 employees and become a revenue-positive business since 2015. This success has led to working with some of the largest marketplaces and brands in the world, such as eBay, Wish, Etsy, Harry’s, Kylie Cosmetics, TOMs shoes, YETI, and GoPro. As a thought leader in the industry, Andrew has been featured in Business Insider, eCommerce Nation, PYMNTS, and Startup Grind. He is a passionate advocate for data-driven decision-making and has a deep understanding of the post-purchase experience, which is essential for any business looking to improve customer retention and loyalty.