Antonio Garcia-Galan

Director of Retention & Monetization Dr. Squatch

Antonio spearheads Retention & Monetization at Dr. Squatch, leading initiatives in subscription management, loyalty, customer lifecycle, merchandising, and strategic planning for the ecommerce business. Previously, at McKinsey & Company, he provided guidance to top-tier Retail and CPG brands on a range of strategic topics.

Antonio earned his MBA from The University of Chicago Booth School of Business—graduating with High Honors—and holds a double major in Business Administration and Law from Universitat Autonoma de Barcelona.

Day One: Tuesday, February 25: Agile eCommerce & Profitable Growth Strategies

4:15 PM Track 1: Panel Discussion: How Convenient! Meeting The Customer Wherever They Are to Exceed Their Expectations

Acknowledging customers don’t care which channel they use, as long as their experience is quick, easy & convenient
Making strides to better connect the digital and the physical retail environment to so you can offer more flexible and frictionless experiences
Thinking strategically about the entire journey and eliminating customer pain points
Creating strong alignment across all business units as well as constant iteration to take into account changing customer needs

Check out the incredible speaker line-up to see who will be joining Antonio.

Download The Latest Agenda