Aaron Schwartz | eTail Palm Springs

Aaron Schwartz

Aaron Schwartz

Co-CEO & Co-Founder Orita
Aaron Schwartz

Aaron Schwartz is Cofounder and Co-CEO at Orita.ai, which helps brands like Spanx, True Classic, ThirdLove, r.e.m. beauty and hundreds more maximize revenue with AI customer segmentation. He's been building in commerce since 2010, most recently as the President at Loop Returns. Aaron cofounded Passport Global, the leading globalization platform for DTC brands, as well as Modify Watches, which he sold to CustomInk. He has an MBA from UC Berkeley-Haas, a B.A. from Columbia University, and grew up in America's Favorite City, Cleveland, OH.

Monday, February 23: Summit Day

9:10 AM Loyalty: Problem Solving Roundtable Rotations

(5 rounds, 20 minutes each) 

Table 1: Instant

Table 2: Marigold

Table 3: Netcore

Table 4: Optimizely

Table 5: Rise.ai

Table 6: Driving Loyalty Through Instant Refunds and Exceptional Customer Experience

Discover how instant refunds and a seamless refund process can supercharge customer loyalty and retention for retailers. In this session, we'll explore how our cutting-edge AI and agentic solutions empower retailers to deliver lightning-fast refunds, turning customer pain into instant pleasure, driving repeat business and more customer lifetime value. See how prioritizing a stellar post-purchase customer experience is a game changer for long term loyalty, repeat purchases and customer satisfaction. Retailers will gain actionable insights, connect with industry peers, learn how to cut payment costs and boost retention in today's competitive market. Don't miss this opportunity to transform your refund process into a loyalty machine!

Jeremy K. Balkin, Founder & CEO, TodayPay

Table 7: Data Realm

Table 8: Making Retail Loyalty More Entertaining – Lessons Learned from AEG Worldwide

Join Richard Battersby, SVP of Consumer Loyalty at AEG Worldwide, and John Johnson, SVP of Customer Success at Vibes, as they share best practices, they’ve developed to drive audience loyalty for large-scale events like Coachella and the New Orleans Jazz & Heritage Festival – and how retailers can use these lessons to dramatically boost loyalty and engagement both in-store and online.

John Johnson, SVP, Customer Success, Vibes

Richard Battersby, SVP, Consumer Loyalty, AEG Worldwide

Table 9: Dotdigital

Table 10: Parcel Lab

Table 11: Finding Ready-to-Buy Customers with AI Segmentation

Learn how AI-ranked engagement segments boost click rate, campaign revenue, and customer lifetime value. We’ll unpack what’s working for a big-name brand in a quick case study, share how Orita’s AI finds “ready to buy” customers other segmentation strategies miss, and workshop your segmentation questions with peers. You’ll leave with two ideas you can test next week.

Aaron Schwartz, Co-CEO & Co-Founder, Orita

Table 12: Digioh

11:40 AM Loyalty: Roundtable Rotations

(5 rounds, 20 minutes each)
Table 1: Instant
Table 2: Marigold
Table 3: Netcore
Table 4: Optimizely
Table 5: Rise.ai
Table 6: Driving Loyalty Through Instant Refunds and Exceptional Customer Experience
Discover how instant refunds and a seamless refund process can supercharge customer loyalty and retention for retailers. In this session, we'll explore how our cutting-edge AI and agentic solutions empower retailers to deliver lightning-fast refunds, turning customer pain into instant pleasure, driving repeat business and more customer lifetime value. See how prioritizing a stellar post-purchase customer experience is a game changer for long term loyalty, repeat purchases and customer satisfaction. Retailers will gain actionable insights, connect with industry peers, learn how to cut payment costs and boost retention in today's competitive market. Don't miss this opportunity to transform your refund process into a loyalty machine!
Jeremy K. Balkin, Founder & CEO, TodayPay
Table 7: Data Realm
Table 8: Making Retail Loyalty More Entertaining – Lessons Learned from AEG Worldwide
Join Richard Battersby, SVP of Consumer Loyalty at AEG Worldwide, and John Johnson, SVP of Customer Success at Vibes, as they share best practices, they’ve developed to drive audience loyalty for large-scale events like Coachella and the New Orleans Jazz & Heritage Festival – and how retailers can use these lessons to dramatically boost loyalty and engagement both in-store and online.
John Johnson, SVP, Customer Success, Vibes
Richard Battersby, SVP, Consumer Loyalty, AEG Worldwide
Table 9: Dotdigital
Table 10: Parcel Lab
Table 11: Finding Ready-to-Buy Customers with AI Segmentation
Learn how AI-ranked engagement segments boost click rate, campaign revenue, and customer lifetime value. We’ll unpack what’s working for a big-name brand in a quick case study, share how Orita’s AI finds “ready to buy” customers other segmentation strategies miss, and workshop your segmentation questions with peers. You’ll leave with two ideas you can test next week.
Aaron Schwartz, Co-CEO & Co-Founder, Orita
Table 12: Digioh

2:50 PM Loyalty: Roundtable Rotations

(2 rounds, 25 minutes each)
Table 1: Instant
Table 2: Marigold
Table 3: Netcore
Table 4: Optimizely
Table 5: Rise.ai
Table 6: Driving Loyalty Through Instant Refunds and Exceptional Customer Experience
Discover how instant refunds and a seamless refund process can supercharge customer loyalty and retention for retailers. In this session, we'll explore how our cutting-edge AI and agentic solutions empower retailers to deliver lightning-fast refunds, turning customer pain into instant pleasure, driving repeat business and more customer lifetime value. See how prioritizing a stellar post-purchase customer experience is a game changer for long term loyalty, repeat purchases and customer satisfaction. Retailers will gain actionable insights, connect with industry peers, learn how to cut payment costs and boost retention in today's competitive market. Don't miss this opportunity to transform your refund process into a loyalty machine!
Jeremy K. Balkin, Founder & CEO, TodayPay
Table 7: Data Realm
Table 8: Making Retail Loyalty More Entertaining – Lessons Learned from AEG Worldwide
Join Richard Battersby, SVP of Consumer Loyalty at AEG Worldwide, and John Johnson, SVP of Customer Success at Vibes, as they share best practices, they’ve developed to drive audience loyalty for large-scale events like Coachella and the New Orleans Jazz & Heritage Festival – and how retailers can use these lessons to dramatically boost loyalty and engagement both in-store and online.
John Johnson, SVP, Customer Success, Vibes
Richard Battersby, SVP, Consumer Loyalty, AEG Worldwide
Table 9: Dotdigital
Table 10: Parcel Lab
Table 11: Finding Ready-to-Buy Customers with AI Segmentation
Learn how AI-ranked engagement segments boost click rate, campaign revenue, and customer lifetime value. We’ll unpack what’s working for a big-name brand in a quick case study, share how Orita’s AI finds “ready to buy” customers other segmentation strategies miss, and workshop your segmentation questions with peers. You’ll leave with two ideas you can test next week.
Aaron Schwartz, Co-CEO & Co-Founder, Orita
Table 12: Digioh

Check out the incredible speaker line-up to see who will be joining Aaron.

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