eTail West 2018

February 26-March 01, 2018

JW Marriott, Palm Springs, CA


Joshua Mahoney

Chief Product Officer & SVP
The RealReal

Josh Mahoney is Chief Product Officer of luxury consignment site The RealReal. He brings over seventeen years of retail and e-commerce experience to The RealReal. After spending time in education, Josh made the move to tech space in 1999, helping to launch From there he helped found the product management function at the Gap, developing the technology platform for the company - first focused on e-commerce, but later taking on CRM, mobile, retail stores and supply chain for the company’s family of brands globally. Josh is a dynamic leader who gets his energy from bringing together cross-functional teams to take on tough business problems. Josh graduated cum laude from the College of William & Mary with a dual major in Government and Mathematics, and has a Master’s degree in American Studies from the University of Texas. He lives in the east bay with his wife and two kids, Lucinda, 10, and Cole, 8.

10:00 AM C-Level Panel Remix: Footprinting Retail Experiences Of The Future

The key for the future of retail is to keep evolving your experience.  Think about experimentation. Think about innovation.  Be bold.  Our panelists are differentiating in their customer experience and learn how they’ve done it.: 
• Looking at strategies to inspire the customer to buy
• Looking at innovation and experimentation with your retail experiences
• Looking at shaping retail experiences of the future
• Building interactions versus transactions—what the real payoff can be