eTail West 2018

February 26-March 01, 2018

JW Marriott, Palm Springs, CA


Jordan Sweetnam

VP, Global Product, Walmart eCommerce

Jordan is the vice president of Customer Experience for Walmart eCommerce. He brings rich ecommerce experience building differentiated products that delight customers and drive growth. He is responsible for leading a high-performance organization with Design, Analytics and Product Management teams that are focused on delivering an amazing customer experience when shopping at home, on their mobile devices or engaging digitally in the store.

Jordan joined Walmart’s eCommerce team in 2016. He previously spent 12 years at eBay with his last two years as vice president of Seller Experience. He holds a Bachelor of Commerce degree with a specialization in finance from the University of British Columbia, where he graduated with honors. 

10:35 AM Keynote Fireside Chat: How Walmart is Playing to Win in E-Commerce

Things are really exciting at Walmart right now.  With a relentless focus on delivering for its customers, the retailer has introduced new ways for its shoppers to save both time and money.  A key part of this includes leveraging its physical footprint to keep a competitive advantage. This interview-style session offers a peek inside of Walmart’s omnichannel strategy: 
• How Walmart is leveraging its digital and physical assets 
• How the company reinvented its customer value proposition by introducing programs like Free Two-Day Shipping, Easy Reorder and more