Humankind is the leading Conversational Commerce platform that enables eCommerce brands/retailers to launch 1:1 human-led personalized shopping experiences via SMS profitably and at scale. Brand-based experts text with your customers in real time, giving helpful, thoughtful responses that establish buyer confidence and minimize buyer hesitation. The elevated customer experience drives up to 20x higher conversions, 180%+ higher AOVs, and consistent 5 star ratings and reviews.