eTail Virtual Summit & Expo 2021

February 23 - 25, 2021

Online (ET)

Stephanie Pertuit, Director of Post Sale Experience at The Home Depot
The Home Depot Logo

Stephanie Pertuit

Director of Post Sale Experience
The Home Depot

Check out the incredible speaker line-up to see who will be joining Stephanie.

Download The Latest Agenda

Day Two – Wednesday, February 24, 2021

Wednesday, February 24th, 2021

4:25 PM Delivering Beyond Customers Expectations

In a tumultuous year like 2020, we all had to be very inventive to best serve our customers. Join Stephanie as she discusses:

  • Uncovering expressed and unexpressed needs of your customers and associates.
  • How to be strategic even during a year that demands tactical action.
  • How to partner cross functionally to deliver wow-worthy technical and process solutions both for customers and associates.