eTail Palm Springs 2020

February 24 - 27, 2020

JW Marriott, Palm Springs, CA

Ross Higgins, Sr. Director, User Experience & Design at Newegg
Newegg Logo

Ross Higgins

Sr. Director, User Experience & Design

Check out the incredible speaker line-up to see who will be joining Ross.

Download The Latest Agenda

Day 2: The Evolution Of Digital & Omni-Channel

Wednesday, February 26th, 2020

2:50 PM Panel Discussion: Elevating Your UX To Keep The Customer At The Center

What’s the next generation of CX look like?  This session delves into the nitty gritty of UX – and gets you focused on how to get customers through the purchase funnel. UX experts from Everlane, Fossil, Facebook and Newegg present comprehensive methods to enhance your UX during this group panel. 

  • Hands on testing: tactics to ensure that you are providing a great customer experience across all channels 
  • Deciding which are the best products and measurement tools to optimize your UX
  • Align your UX strategies with your technology partners