Richard Jones | eTail Palm Springs

eTail Palm Springs 2025

February 24 - 27, 2025

JW Marriott Desert Springs, Palm Springs, CA

Richard Jones

Chief Revenue Officer Wunderkind

Richard Jones has more than 20 years of marketing, sales and strategy experience helping top brands understand and adapt to the nuances of modern consumerism. Prior to joining Wunderkind as Chief Revenue Officer, Jones served as CMO of Cheetah Digital, a cross-channel customer engagement solution provider. He served as CEO of Wayin, a global leader in zero-party data collection and activation, where he helped leading brands, such as Daily Mail Group, NHL, Vodafone, Priceline.com, Air New Zealand and Manchester City FC, create zero-party data strategies.

Day One: Tuesday, February 25: Agile eCommerce & Profitable Growth Strategies

9:35 AM KEYNOTE PANEL: C-Suite Synergy: Achieving Cross-Functional Collaboration and Organizational Growth

  • Fostering clear communication channels between departments to align strategic goals 
  • Implementing shared metrics and KPIs to encourage collaborative efforts 
  • Holding regular cross-functional meetings to address challenges and leverage opportunities 
  • Empowering teams with tools and resources to facilitate seamless collaboration and innovation 

11:05 AM KEYNOTE PANEL: Driving Sustainable Growth By Elevating Your Customer Acquisition Strategy

  • Implementing targeted digital marketing campaigns to attract high-value customer segments 
  • Utilizing data analytics to refine customer acquisition channels and optimize ROI 
  • Developing personalized customer journeys to enhance conversion rates and retention 
  • Integrating customer feedback loops to continuously improve acquisition strategies and customer satisfaction 

12:05 PM KEYNOTE PANEL: Building Brand Trust With Today’s Socially Conscious Consumer

  • Communicating authentic brand values and commitments through transparent messaging 
  • Supporting social causes and sustainable practices aligned with consumer values 
  • Engaging in open dialogue and actively listening to customer feedback and concerns 
  • Demonstrating accountability and ethical practices in product sourcing and business operations 

12:55 PM KEYNOTE PANEL: Creative is The New Ad Targeting: Getting Cut-Through In An Age of Declining ROAS

  • Developing creative strategies that resonate emotionally and intellectually with target audiences 
  • Utilizing storytelling and narrative techniques to engage and captivate viewers 
  • Incorporating interactive elements and user-generated content to increase engagement 
  • Continuously testing and iterating creative concepts to optimize performance and maintain relevance 

Check out the incredible speaker line-up to see who will be joining Richard.

Download The Latest Agenda