eTail West 2019

February 19 - 22, 2019

JW Marriott, Palm Springs, CA

Parul Sharma

Director of Professional Services

11:20 AM Keynote Panel Remix: Defining Omni-Channel Experiences That You Need Today

Omni is an obvious! The executives on this panel review what your big check marks should be and quick wins to implement tech that is changing the retail environment: 
• Ensuring sales consultants can place an order in-store via web when products are not available
• Training sales consultants to have a  more effective method for collecting CRM data, and are conversely empowered with CRM data to help in-store sales
• Enabling connected commerce to build data for a top customer journey
• Exploring and testing new tech at scale to ensure the experience maps back to your core customer

Check out the incredible speaker line-up to see who will be joining Parul.

Download The Latest Agenda