Natalie Cotter

Sr. Director, Digital Retail Liquid Death

Monday, February 24: The Future Customer Journey Summit (retailer only)

Defining what a peak moment means for each organization and providing fun and unique examples
Creating deep emotional connections with your customers through peak moments
Ensuring your organization understands the value and how to measure success
Determining peak-end moments whether it’s the peak of a shopping journey or the final moments of a transaction
Pivoting when things do not go as planned

Check out the incredible speaker line-up to see who will be joining Natalie.