Kevin Moffitt

Chief Retail Officer
Office Depot

Kevin Moffitt was named Senior Vice President, Chief Retail Officer for Office Depot, Inc. in January 2018. In this role, Moffitt is responsible for reimagining Office Depot’s retail business and collaborating across the executive team to solidify the company’s growth strategy leveraging its retail footprint. Additionally, he is responsible for leading BizBox and developing other innovative business strategies.

Moffitt, who joined Office Depot in July 2012, has over 20 years of experience in omnichannel and eCommerce business management. Previously, Moffitt served as Chief Digital Officer, where he was responsible for the Direct Business P&L and created a world-class online experience for Office Depot’s customers. Additionally, he was responsible for building the company’s digital platforms and identifying new ways to accelerate growth online, along with mobile and new digital services. Earlier in his career, Moffitt held leadership roles at Dillard’s Department Stores, Circuit City Stores and Putnam Investments.

Check out the incredible speaker line-up to see who will be joining Kevin.

Download The Latest Agenda

Day One – Tuesday, February 23 2021

Tuesday, February 23rd, 2021

2:30 PM C-Level Chat: Becoming More Convenient And Efficient For Today’s Retail Customer

In a world where customers are hesitant to go in store, retailers must explore new ways to bring convenience and efficiency to their customer, knowing that shopping patterns and customer behaviors have changed. Hear how a group of industry leaders have transformed their company to:

Recognize that the economics for the online business are changing daily
Set growth expectations around new initiatives that are focused on convenience
Measure programs effectively and evaluating; whether you need to use new KPIs or metrics
Think about the impact on different channels and how your attribution models may need to change
Identify how standard measurements may change for online v. offline when adding more convenience-focused initiatives such as BOPIS, ship to store, etc.