Jocelyn Tsai | eTail Palm Springs

Jocelyn Tsai

Jocelyn Tsai

VP, Digital Experience iHerb
Jocelyn Tsai

Wednesday, February 25

3:20 PM Track 5: Panel: Delivering Value for a Price Conscious Shopper Throughout the Customer Journey

  • Highlighting value, not just low price, by communicating product quality, benefits, and ROI at every touchpoint
  • Offering targeted promotions and loyalty programs to reward repeat purchases and create a sense of exclusivity
  • Fostering loyalty and reducing cart abandonment by showcasing transparency in pricing and shipping options
  • Enhancing the overall experience with free shipping, flexible payment options, and easy returns, making the journey frictionless for value-focused shoppers

Check out the incredible speaker line-up to see who will be joining Jocelyn.

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