Jim Wendt | eTail Palm Springs

Jim Wendt

Jim Wendt

Director, Sales & Marketing Innovative Beverage Concepts
Jim Wendt
Jim Wendt is a seasoned marketing, eCommerce and digital marketing executive with over 15 years of experience building, scaling, and transforming consumer and B2B brands across DTC, marketplaces, distribution and retail. He has led digital growth initiatives for globally recognized brands including Mocafe, Belkin, The Coffee Bean & Tea Leaf, Kerry, and Chefs’ Toys, driving measurable revenue impact and contributing to multiple successful company exits. Jim is known for launching eCommerce businesses from the ground up, modernizing legacy platforms, and turning digital channels into core growth engines. His expertise spans Shopify Plus, Salesforce Commerce Cloud, Magento, Amazon and emerging marketplaces, CRM and marketing automation, performance media, social commerce, and conversion optimization—always grounded in a deep understanding of customer behavior and unit economics. With experience on both the brand and agency sides, Jim brings a pragmatic, operator-first perspective to Marketing & eCommerce leadership—one that emphasizes creativity, experimentation, and results. At eTail West, he shares real-world insights on what actually works when scaling digital commerce in today’s fast-moving retail landscape.

Monday, February 23: Summit Day

5:20 PM Retailer Only: Masterminds

A laid-back space where retailers can bring their biggest challenges and brainstorm solutions with others who get it. It’s all about open conversations, sharing ideas, and helping each other tackle problems together.

1. Bridging the Gap: Exploring High Touch eCommerce Experiences that Drive Sales & Maintain Brand Heritage

Angela Lane, Senior Manager, eCommerce, Omega

2. Creating Value for Budget-Conscious Shoppers Across Every Stage of the Journey

Jocelyn Tsai, VP, Digital Experience, iHerb

3. A 360 View of Your Customer: Powering Omnichannel Success with Unified Data

Sarah Levinger, Customer Behavior Strategist

4. Beyond Chatbots: Innovative Tools and Trends Elevating Customer Support

Stephanie Abramovici, Senior Manager, CX, OUAI

5. Leveraging Relationships for Retail Media Success

Andrene Dos Anjos, Digital Commerce Manager, Wonderbrands

6. Rethinking Marketing Budgets to Reinvest in the Power of Earned

Nathalie Banker, Head of US Communications, No7 Beauty Company

7. Your Tech Roadmap to Boost ROI Quickly

Jim Wendt, Director of Sales and Marketing, Innovative Beverage Concepts

8. Who Owns the Customer Now: Brands, Platforms, or Algorithms?

Marisa Farnsworth, Senior Director, eCommerce & Marketing, PB5star

Check out the incredible speaker line-up to see who will be joining Jim.

Download The Latest Agenda