Jenn Volk | eTail Palm Springs

eTail Palm Springs 2025

February 24 - 27, 2025

JW Marriott Desert Springs, Palm Springs, CA

Jenn Volk

Head of Digital, Americas H&M

Day Two: Wednesday, February 26: Customer-Centric Retail & Disruptive Innovation

10:25 AM KEYNOTE FIRESIDE CHAT: Bringing Your Brand to Life Digitally

  • Bringing a legacy brand to life on Digital -- How do we overall tell the H&M brand story and bring the H&M brand to life digitally? 
  • Using digital features and experiences to showcase your brand pillars (i.e., fashion, inspiration, fun, customer promise, value) 
  • Key examples and resuwlts those examples drove (engagement / increase in conversion from get the look feature, new campaign pages, new editorial experience) 
  • Creating an amazing omni channel brand building moment through unique store activations  

Check out the incredible speaker line-up to see who will be joining Jenn.

Download The Latest Agenda