The speaker Ginnette Baker was part of the previous event. To review the most recent speakers list, click here.
Ginnette Baker
Executive Vice President Retail Ecommerce CPG QSR - Business DevelopmentTeleperformance
20+ years of experience in Contact Center Operations, Business Process Improvement, Digital Back Office Solutions
Experienced executive with a demonstrated history of working with leading e-commerce and retail companies, information technology leaders, and services industry experts. Strong transformational leader skilled in Change Management, Solution Development, Operations Delivery, Customer Relationship Management, Business Process Improvement, and Customer Satisfaction.
Proven ability to help companies decrease operational expenses while maximizing revenue and increasing customer satisfaction.
Speaker, Author, Professor
Check out the incredible speaker line-up to see who will be joining Ginnette.