David Morin
VP, Customer Strategy Narvar
David Morin is the VP of Customer Strategy at Narvar, working closely with renowned retailers like Nike, Sephora, lululemon and a range of other global and D2C brands. He’s spent over a decade in retail & tech at Nordstrom, Neiman Marcus, and HP’s Immersive Computing division. David is passionate about the intersection of retail and technology with a focus on customer experience, and driving innovation across digital and physical worlds.
Wednesday, February 25
9:35 AM Main Stage: Keynote Panel: From Likes to Loyalty: Proven Strategies to Spark Brand Love and Turn Customers into Lifelong Advocates
Creating brand love goes far beyond clicks and likes—it’s about forging powerful emotional connections that inspire customers to become devoted lifelong advocates. Studies show that emotionally connected customers are twice as valuable as highly satisfied ones, driving more repeat purchases and brand referrals but turning casual buyers into loyal fans demands authentic engagement, memorable experiences, and unwavering trust.
During this panel, marketing leaders unveil proven strategies to spark deep brand affection, cultivate enduring relationships, and transform customers into passionate champions who accelerate growth and amplify your brand’s story across the globe by:
- Creating personalized customer experiences that foster emotional connections
- Designing and implement loyalty programs and exclusive offers
- Building a vibrant brand community and leverage customer stories
- Transforming social media engagement and customer feedback into long-term brand advocacy
Check out the incredible speaker line-up to see who will be joining David.
Download The Latest Agenda