eTail West 2019

February 19 - 22, 2019

JW Marriott, Palm Springs, CA


Beth Monda

SVP, eCommerce and Digital

3:00 PM Panel Discussion: Closing The Post-Purchase Communication Gap

Post purchase may be the most important aspect of the customer journey. And it can be more than surveys to know how the customer likes the product. The leaders on this panel identify communication and marketing strategies to continue personalized interactions post purchase. Discover:
• The importance of the post purchase experience for customer retention
• Post purchase communication and marketing strategies that are working
• Identifying your goals from relationship building to validating the purchase

Check out the incredible speaker line-up to see who will be joining Beth.

Download The Latest Agenda