Alok Jain | eTail Palm Springs

eTail Palm Springs 2025

February 24 - 27, 2025

JW Marriott Desert Springs, Palm Springs, CA

Alok Jain

Senior Director, CRM, Loyalty and Marketing Analytics West Marine

Day One: Tuesday, February 25: Agile eCommerce & Profitable Growth Strategies

3:15 PM Track 3: Panel: Driving Continued Loyalty With Tailored Shopping Experiences

  • Understanding the value of personalization in today’s crowded market 
  • Determining the personalization tactics that drive long term retention 
  • Using AI to find new ways to maximize real time personalization 
  • Determining what your KPI’s should be an measuring success 
  • Creating more relevant and personalized experiences with less reliance on hard to get customer data

4:15 PM Track 2: Panel: Data Driven Personalization: Creating Relevant Site Content For Each Visitor

  • Utilizing data analytics to understand visitor behavior and preferences in real-time. 
  • Implementing AI-powered algorithms to dynamically personalize website content. 
  • Leveraging user segmentation strategies to deliver targeted messages and promotions. 
  • Optimizing conversion rates through tailored recommendations and personalized shopping experiences. 

Check out the incredible speaker line-up to see who will be joining Alok.

Download The Latest Agenda